Please call us Monday through Friday at (800) 293-6603 from 9:30am-5:00pm EST, or send a message to .
Our women's product sizes are XS (0/2), S (4/6). M (8/10), L (12/14), and XL (16). If you are between sizes always recommend going with the larger size in order to guarantee the most comfortable fit.
Please click here to view our women's size chart.
Please click here to view our men's size chart.
Our pajamas are manufactured and sold as sets and we regret that we are unable to sell different sized tops and bottoms. If you think that you are different sizes on top and bottom we recommend going with the larger size to guarantee the most comfortable fit.
Our cotton fabrics are of the finest quality so they do not shrink a significant amount, but even a well-made cotton fabric can shrink up to 3-5% after it has been washed and dried.
We recommend washing your pajamas with like colors on a gentle cycle with mild detergent (no bleach). Tumble dry low and remove from the dryer promptly to prevent wrinkling.
We recommend dry cleaning for our cashmere products.
Our Liberty Fabric prints come from the legendary Bristish collection which dates back to 1873. Liberty's rich heritage in pattern design and color palette is unrivaled in the world of fashion. Liberty Fabrics are printed in England on 240 thread-count cotton lawn.
When we went looking for the sateen fabric for our solid cotton pajamas, we were searching for the ultimate combination of comfort and durability. We found our fabric in Switzerland, in a mill that has been spinning this dreamy soft cotton for over two centuries. This 280 thread-count fabric makes for the ultimate in sleeping comfort. This is our most lightweight fabric.
When it comes to flannel, there is no place in the world that rivals the flannels produced in Portugal. After a road trip in 2007, we found a double brushed fabric that perfectly replicates the soft and relaxed feel that traditionally comes from hundreds of washing cycles. We promise, you have never felt flannel pajamas and robes this soft before.
The buttery soft mercerized 100% cotton fabric that we use for our knit cotton gowns and chemises is imported from Switzerland. It is unbelievably soft and smooth and just the perfect weight. Light enough to be extremely comfortable, but durable enough to retain its shape and appeal wash after wash.
Our cashmere robes, throws, and pillows are knit using fine cashmere yarns from the world-famous Loro Piana mill in Italy.
All of our luxury cotton pajamas, nightshirts, and robes are made in the United States, in the historic Garment District of New York City.
Your order will ship within 48 hours of when it is received, however please note that orders received on a weekend are not processed until the next business day. Items are shipped by FedEx ground from New York State. Please allow 1-5 business days for your order to be delivered. If you need your order shipped faster than that please contact us Monday through Friday from 9:30am-5:00pm EST, (800) 293-6603.
Within 24 hours of the shipment of your product you will receive a tracking number by e-mail from FedEx.
We can ship to over 80 countries and charge a flat rate of 15.95 USD for shipment to addresses outside of the United States. Our shipping charge does not include duties/taxes that may be issued by the destination country. Any duties and taxes are the sole responsibility of the recipient, and for some countries may be up to 35% of the cost of your order.
If you are shipping an item outside of the U.S. as a gift and would like to cover the cost of duties and taxes this may be arranged, please contact a customer service representative at (800) 293-6603 and place your order over the phone.
Within the United States only orders shipped to addresses within New York State are subject to sales tax. Orders shipped outside of the United States may be subject to taxation by the destination country.
If for any reason one of our products does not meet your expectations it may be returned for an exchange or refund. Items must be in their original condition and must be returned or exchanged within 30 days of receipt. Detailed instructions explaining how to return or exchange an item will be included with your order. Items that have been washed or worn may not be returned or exchanged.
For orders shipped within the United States there is no charge for returns /exchanges. Please e-mail to request that a FedEx Ground return slip be sent to you via e-mail. If you are exchanging an item please indicate the color/size that you would like to receive in place of your original order. Exchanges are subject to availability.
If you are returning or exchanging an item from outside the U.S., please ship the item to:
Elizabeth Cotton Returns
89 Hunns Lake Road
Stanfordville, NY, 12581
Any personal information that you provide during the order process is strictly confidential. Please be assured that as an Elizabeth Cotton customer and visitor to our site, we will not share your personal information with any other company or retailer. Elizabeth Cotton does not resell any information about our customers to third parties.
